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Privacy Policy

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Your privacy matters to us. This Privacy Policy explains what personal information School of Data and AI collects, how we use it, and the choices you have. By using our website or services, you agree to the practices described in this policy.

1. Who We Are

School of Data and AI ("SDAI", "we", "us", "our") is an educational institution based in Kanpur, Uttar Pradesh, India. This Privacy Policy applies to our website at schoolofdataandai.com and all services we offer.

For privacy-related queries, you may contact us at:

  • Email: arpit.tiwari@schoolofdataandai.com
  • Phone / WhatsApp: +91 79056 55394
  • Address: School of Data and AI, Kanpur, Uttar Pradesh, India

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide when you:

  • Fill in an enquiry, registration, or contact form on our website
  • Register for a free masterclass
  • Enrol in a paid course
  • Contact us by phone, WhatsApp, or email

This may include your name, email address, phone number, and any message or query you submit.

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

  • IP address and approximate geographic location
  • Browser type and version
  • Pages visited and time spent on each page
  • Referring URL (the page that linked you to our site)
  • Device type (mobile, tablet, desktop)

This information is collected through server logs and analytics tools (such as Google Analytics) and is used in aggregated, anonymised form.

2.3 Payment Information

Payments are processed securely through Razorpay. We do not directly collect or store your payment card details. Please refer to Razorpay's privacy policy for details on how they handle your financial information.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries and provide information about our courses and masterclasses.
  • To process enrolments and payments and manage your student account.
  • To send course-related communications — schedules, class links, assignment reminders, and updates.
  • To send marketing communications — information about new courses, offers, or masterclasses. You may opt out at any time.
  • To issue certificates and verify them upon request.
  • To improve our website and services using aggregated usage data.
  • To comply with legal obligations under applicable Indian laws.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Contract performance: Processing necessary to fulfil your enrolment and deliver our services.
  • Consent: For marketing communications and optional data collection. You may withdraw consent at any time.
  • Legitimate interests: To improve our services, prevent fraud, and maintain website security.
  • Legal obligation: Where required by applicable law.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:

  • Service providers: We use trusted third-party tools (e.g., email/WhatsApp notification services, cloud hosting, analytics) that process data on our behalf under strict confidentiality agreements.
  • Legal requirements: We may disclose information if required to do so by law, court order, or government authority.
  • Business transfers: In the unlikely event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction, subject to equivalent privacy protections.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy:

  • Enquiry and contact data: up to 2 years from the date of last contact.
  • Enrolment and course records: up to 7 years for financial and compliance purposes.
  • Certificate records: indefinitely, to support future verification requests.
  • Marketing opt-in data: until you unsubscribe or withdraw consent.

When data is no longer required, we securely delete or anonymise it.

7. Cookies and Tracking Technologies

7.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help us understand how visitors use our site and improve your experience.

7.2 Types of Cookies We Use

  • Essential cookies: Necessary for the website to function correctly (e.g., session management). These cannot be disabled.
  • Analytics cookies: Help us understand traffic patterns and improve the site (e.g., Google Analytics). These are anonymised.
  • Preference cookies: Remember your settings and preferences for future visits.

7.3 Managing Cookies

You can control or delete cookies through your browser settings. Disabling cookies may affect the functionality of parts of our website. For more information, visit allaboutcookies.org.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., LinkedIn, Instagram, YouTube). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.

9. Data Security

We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. These include:

  • HTTPS encryption for all data transmitted via our website.
  • Access controls limiting who within SDAI can access personal data.
  • Regular security reviews of our systems and third-party providers.

However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

10. Children's Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from children under the age of 18. If you believe a child has submitted personal data to us, please contact us immediately at arpit.tiwari@schoolofdataandai.com and we will delete it promptly.

11. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Ask us to correct any inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to our legal retention obligations.
  • Withdrawal of consent: Withdraw consent for marketing communications or any other consent-based processing at any time.
  • Restriction: Ask us to temporarily restrict processing of your data in certain circumstances.
  • Objection: Object to processing based on legitimate interests.

To exercise any of these rights, please email arpit.tiwari@schoolofdataandai.com. We will respond within 30 days.

12. WhatsApp and Messaging Communications

When you contact us or register through WhatsApp, you consent to receiving course-related and marketing messages via WhatsApp. You may opt out at any time by informing us via WhatsApp or email. We do not share your WhatsApp number with any third party for marketing purposes.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

14. Grievance Officer

In accordance with the Information Technology Act 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are as follows:

  • Name: Arpit Tiwari
  • Designation: Founder, School of Data and AI
  • Email: arpit.tiwari@schoolofdataandai.com
  • Phone: +91 79056 55394

The Grievance Officer will acknowledge your complaint within 48 hours and resolve it within 30 days.

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